Provides situational awareness of risks specific to PPP and PFI project expiries across a portfolio well in advance due dates to enable targeted interventions which can effectively mitigate risk.

The use of some 30 weighted criteria allow risks and issues to be graded comparatively in relation to delivery and handback preparedness. In addition to contract document reviews, insights are gained from stakeholder interviews in order to understand custom and practice across MSPs and FMCos. Clients gain an understanding of both project-specific and common risks and issues, which can then be addressed at scale through interventions with the appropriate supply chain partners.

Industry horizon scanning to identify contractual implications arising from changing government policy and regulation. It is designed to highlight similar and conflicting issues faced by the parties to the contract in the light of changes to the compliance environment.

Horizon scanning and our Public Sector engagement identifies in advance contractual and commercial implications of planned policy changes and points of influence for safeguarding existing commercial terms. In the case of active legislative changes where contracts have not been updated appropriately, variations are collaboratively negotiated to mitigate the impact of those changes within the new constraints.

The provision of support to clients in developing, and where appropriate, helping implement, their commercial strategies. The service also covers providing a managed approach to single issue disagreements and inter-linked issues related to contract terms and supply chain changes, taking account of both current impacts and longer term implications.

Independent commercial expertise and experience providing a competitive advantage in order to address business challenges in advance. It also positions you to respond to issues which arise in the course of managing complex contractual agreements, in order maximise commercial leverage and optimise opportunities.

Review and analysis of existing operating model and the assessment of business processes and operational requirements for future change. Identification of available target operating models to meet those requirements.

Provides a comprehensive roadmap for getting from your current operational model to a new set of arrangements that reflects business needs, maintains service continuity and mitigates commercial, legal, financial and operational risk. Equally applicable in PPP and private sector contracts and especially when transitioning between the two, early model design is essential for an understanding of the necessary commercial arrangements their timely procurement and implementation

Based on the established operational requirements for any future contract development of the appropriate commercial arrangements which need to be put in place, including those best placed to provide the new services, the procurement methodology and routes to market.

Provides a delivery plan which facilitates timely organisation to enable the necessary due diligence in selecting new providers for future contractual models. The procurement strategy allows the advanced planning necessary for embedding new suppliers early enough for their pre-mobilisation planning to properly assure contract transition.

Client support in the generation of all forms of business case material, based on internal corporate client or Government compliance requirements such as HM Treasury Green Book.

External support in forming financial and written business justifications together with presenting required research and collateral based on commercial, operational and Public sector policy expertise, in order to assure approvals are expedited.

A tried and tested fast-track portfolio assessment based on Curshaw's proprietary best practice Operational Standard. It enables the easy identification of comparative strengths and weaknesses across projects within a portfolio. Unique features are the breadth of scope and ease of completion.

By standardising the assessment measures a consistent, balanced & transparent overview of the operational health of a portfolio of projects is provided. An interactive dashboard enables the identification of common or systemic characteristics,both negative and positive across a portfolio, allowing best practice to be harnessed and improvements made where necessary.

Using a comprehensive structure, projects are RAG rated at any point during the course of a contract against Curshaw's best practice standard. that delivers a single page overview dashboard for all senior stakeholders. and a detailed prescriptive action plan to achieve green RAG status across all measures.

This assessment has been designed to sit at the interface between the contracting parties.The aim is to drive dialogue, through insight and understanding in order to target service improvement and operational excellence. It has the benefit of identifying quick-wins and . demonstrating a proactive approach to asset management.

An independent Project Project assessment to objectively analyse the functionality of its operation and the management of all interfaces between the parties i.e. governance, reporting and contract administration to identify areas that should be subject to a re-calibration in order to increase their effectiveness.

Long-term and complex contracts should be periodically reviewed to ensure there is no room for improvement. 'Resets' of this kind are fundamental to avoid costly disputes that can erode trust and partnership relations with no benefit to the contracting parties. The assessment goes further by illustrating the impact and related effort of measures to improve effectiveness through a service improvement plan which assures improved contract performance.

Analysis of effective payment mechanism implementation in accordance with contract terms and assessment of missed deductions and proper application of gain-share opportunities.

It is not unusual for deductions (or credits) not to keep pace with data flowing from asset surveys on PPM and helpdesk reactive maintenance metrics. By auditing these data aspects, from a position of true independence, against the content of the payment mechanism, we ensure on the client's behalf that funds are transparent and available to both parties for deployment on the contract for the purpose of remediating issues which have occurred. Whether the Payment Mechanism is being correctly applied is a frequent source of dispute. It is also a complicated thing to get right, given operational complexities and contractual ambiguity. By auditing the application of the Payment Mechanism, from a position of true independence, we proactively identify potential issues, quantify them, and design proportionate mitigations, so they can be proactively remedied before disputes arise. This provides demonstrable return for our fee, and avoids costly legal and other third party advice in the event the potential issues are surfaced in a more adversarial environment.

A review of the robustness of contract management effectiveness, by stress testing oversight capability and capacity on both sides of the contract.This is done with reference to people, systems and processes, leading to identification of issues and recommended improvements.

Robust contract management is fundamental to achieving value for money outcomes and achieving service excellence. The review aims to develop high functioning partnerships by building on the value of joint leadership by both parties. It works through a clear methodology for aligning contract priorities, and a shared view of risk in order to continue to drive performance.. This, in turn, assures contract management effectiveness and agreement on joint long-term objectives.

The review and / or re-design of provider business process architecture against the Curshaw Process Library to ensure that it properly supports contract obligations. Identification of gaps and suggested improvements in process efficiency in consultation with stakeholders.

The review delivers tested processes that ensure contractual compliance and delivery to required timescales. Especially on large or lengthy and complex projects, validated end to end process architecture minimises key people risk through changing resource tver time providing confidence that obligations will be met efficiently.

A helpdesk functionality review assesses helpdesk processes, scripts and data to ensure they are aligned with the contract and enables compliant reporting and payment mechanism administration.

Helpdesk processes and scripting are a vital user-facing contract component. In some instances, initial configuration was not as refined or as specific as required and/or does not keep pace with changes over the life of the contract. Addressing any such misalignment enables the Payment Mechanism to be correctly applied, avoids contract non-compliance, and drives operational efficiencies through more accurate and timely data for reporting purposes.

The assessment uses a multiple-choice questionnaire, designed to quickly assess expiry preparedness of Projects falling within 7 years of expiry, against our proprietary best practice Expiry Standard. It is utilised in an abridged format for lower risk or less complex projects and enables quick comparison and identification of project expiry readiness status across a portfolio.

Results are presented in an interactive dashboard enabling filtering and cross-comparison by headline measure, asset type and supply chain provider. This produces a clear understanding of the expiry preparedness of projects, segmented in clear and understandable categories as well as the overview of the portfolio being assessed. The assessment provides clear sight of systemic strengths and weaknesses in the management approaches to expiry through the comparison at portfolio level in order to harness good practice and better prepare projects within a portfolio for expiry in a consistent and effective manner.

A comprehensive assessment of a Project's readiness for expiry and handback, utilising Curshaw's proprietary Expiry Standard as well as extensive experience of the NISTA Expiry Health checks. The review delivers a single page dashboard that can be easily understood by senior stakeholders, RAG rating headline and subsidiary measures to enable clear assessment of expiry preparedness and facilitating a prescriptive improvement plan which maps dependencies to drive RAG status to green

The process has been tested at scale on 75+ contract reviews and is designed to sit at the interface between contracting parties, filling an absence of guidance on how to efficiently achieve effective and equitable handback. The assessment delivers line of sight on the overall handback preparedness of the Project and drives the essential collaborative dialogue required in order to avoid disputes and develop a shared view of risk dependencies for both parties.The consolidated and improvement plan encourages the contract owner / public sector and private sector service provider (including supply chain) to work collaboratively against a clear, time-bound action plan.

At the end of a contract term there may be compelling reasons for extension. It is essential that a robust business case is developed and for public/private contracts that this is within the required HM Treasury framework.

Working closely with the client teams, we draft the component parts of the business case, with necessary iterations in response to feedback. Drawing on our policy, financial, and operational experience, we enable the client to make the case for an extension, and in public private contracts do so in compliance with the HM Treasury Green Book in order to begin the implementation process. Independent expertise at both the outline and detailed business case stage strengthens the likelihood of a successful outcome for the client.

We support our client's teams in delivering expiry and handback plans on PPP Projects. This hands-on approach is tailored to the scale and complexity of the Project, working in an embedded way ensuring a smooth transition and effective fulfilment of all expiry-related contractual obligations.

There is a significant challenge for clients in managing day-to-day 'business as usual' at the same time as planning and implementing handback and transition to the new model in compliance with the contract. Our experience in planning and handing back private sector contracts to the contract owner, or handing over between private sector suppliers provides targeted expertise to support in-house teams in avoiding disruption and assuring data transfer and service continuity.

Assessment of the effectiveness of the contracted services transition to the new operating model by reference to stakeholder feedback. Provision of additional support as required including in delivery of post-programme reviews.

Whilst service transition and cut-over of the project to the new delivery model completes 'handback' to the client, it is seldom the end of the project. We support clients in gathering metrics and meeting their reporting obligations against the financial, operational and stakeholder critical success factors for the project.This assures post-handback stabilisation and embedding of the new model.